Plumbing

24/7 Emergency Plumber

Burst pipe? Sewage backup? No water? A licensed plumber is on call right now.

A burst supply line doesn't wait for business hours, and it doesn't take long to do damage — a full break can put standing water across a floor in under an hour. If that's what's happening at your house right now: shut off the main water valve, then call (901) 699-7763. Everything else — how bad it is, what it'll take to fix — we sort out once the water's stopped moving.

Emergency calls cover more than burst pipes. Frozen lines that split as they thaw, a sewage backup coming up through a floor drain or tub, no water at all, a water heater that's failed and is actively leaking, and gas odor near an appliance or line all get the same immediate response, any hour of the day or night. West Tennessee winters don't stay cold for long, but the hard freezes we do get are enough to split exposed or poorly insulated pipe, especially in crawl spaces and outside walls that were never built for sustained cold.

The line is answered by a real person 24 hours a day, not an answering service that takes a message until morning. We ask what's happening, get a sense of severity, and get a tech moving — and if gas is involved, we'll also walk you through getting clear of the house safely before we ever discuss the fix.

Watch for these signs

Water is actively pooling, running, or dripping from a pipe, fitting, or the water heater itself, right now.

A drain or toilet is backing up sewage instead of draining, especially from a floor drain or the lowest fixture in the house.

No water is coming from any fixture in the house, which usually means a main line or service failure rather than one bad faucet.

You smell gas near a water heater, furnace, or gas line — that's a leave-and-call situation, not a wait-and-see one.

Quick answers

Is your 24/7 line an answering service, or do I actually get a person?

A real person answers (901) 699-7763 any time, day or night, weekends and holidays included. That's true for the first call and for every follow-up while a tech is on the way — you're not leaving messages into a voicemail queue while your basement fills up.

What should I do while I'm waiting for you to arrive for a burst or frozen pipe?

Shut off the water at the main valve first — that's the single biggest thing you can do before help arrives, since it stops new water from adding to damage that's already done. After that, cut power to any outlets or fixtures in the affected area if you can do it safely, and don't run hot water through a line you suspect is frozen, since thawing under pressure is often what makes an already-weakened pipe split.